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Greening Your Small Business
Location: BlogsWaste Not, Want Not    
Posted by: John Pham 4/22/2009 10:00 PM

Greening Your Small Business

It saves money, is healthier, can lead to business growth, and — oh, yeah — helps save the planet. How you can make your small business more Earth-friendly.

By: Wayne Tusa

It seems everywhere you look, businesses are going green. Large companies like IBM, Xerox and Intel have embraced green manufacturing processes, championed energy conservation and become big buyers of renewable energy, such as wind or solar.

Goldman Sachs has pledged not to finance or invest in industrial development in certain environmentally sensitive areas. Bank of America will be taking up residence in an innovative “green” skyscraper near Bryant Park in Manhattan. Wal-Mart has pledged to sell 100 million compact fluorescent lightbulbs in 2007 and has a five-year plan to reduce packaging. The list could go on and on. Even the government has gotten into the act: In April, New York — both state and city — announced aggressive long-term plans to reduce energy use and global warming.

There are real, measurable advantages for these companies. The programs they’ve committed to help them reduce operating costs and cut their chances of being sued or fined for violating environmental regulations. Going green also helps companies build goodwill with customers, workers, shareholders and the general public.

But there’s no reason that big business should have all the fun and reap all the rewards of going green. Small businesses have the same interest in cutting costs, boosting their environmental compliance and enhancing their reputation.

There’s a growing and widespread awareness of the magnitude of the environmental challenges that we face locally, regionally, nationally and globally. The threat of escalating energy costs, water restrictions, raw material shortages, polluted air and water, species extinction and global warming looms larger than ever. So there’s another reason for small businesses to green their operations: Not only does it make good business sense, it’s quite simply the right thing to do.

How Do You Get Started?

You may have decided you want to take steps to green your business but aren’t quite sure how to get started. It’s not just a matter of purchasing recycled paper and turning the lights off at the end of the day (although you should certainly be doing that). There are probably hundreds of steps that most small businesses could take to green their operations. However, implementing all those steps would probably not be practicable, affordable or effective for your business. So what do you need to do to develop a green program that is consistent with your objectives and your business needs?

You should start by doing some of the same type of methodical planning you would do when implementing any new strategic initiative in your business. Take a good look at why you want to do this, what your performance objectives are and what the scope of your “green” program should be. You want a consistent, attainable program that you know will really make a difference. After all, it would be a waste of time and money to implement programs that don’t accomplish your objectives or that you can’t follow through with.

Why Are You Greening Your Business?

The first step in the process is understanding why you want to green your business. Going green means many things to different individuals as well as to different business enterprises. Perhaps you want to reduce energy use or support the use of alternative energy sources, reduce greenhouse gas emissions and global warming or do what you can to minimize the environmental impact in your own region. Perhaps your motivating factors are primarily business-based, including cutting operating costs, enhancing employee health and productivity, enhancing your business reputation or reducing the risk of running afoul of environmental regulations.

Take a look at the list of green objectives in the table below and consider which areas you want to have an impact on.

What Are Your Green Performance Objectives?

The next step in the process is to assess how aggressively you want to green your business. Do you want to focus on one specific environmental impact, such as water pollution or global warming? Do you want to aggressively conserve energy or minimize your overall environmental impact? Do you want to increase your company’s market share by addressing issues that potential customers will find attractive and marketing your business as “green”?

You may want to start slow and build a more comprehensive program over time. Or perhaps you wish to address as many environmental issues as quickly as time and resources permit. Your answers to questions like these will help you to assess how green you want your business to be and what steps you should take to achieve your anticipated level of environmental performance. Keep in mind that it’s OK to start with just a few objectives and see where they take you.

What’s the Anticipated Scope of Your Green Program?

The next step is determining what aspect(s) of your business you wish to focus on — and thus the overall scope of your green program. This is a critical decision for many small businesses since there’s a big difference between greening your office operation and implementing a green manufacturing operation. For most small businesses, the most obvious areas to focus on include how they buy raw manufacturing materials and office supplies, how they manufacture or provide services and how they operate their facilities and office.

What Green Steps or Activities Might You Consider Implementing?

So you’ve decided why you want to green your business and what aspects you’re going to focus on. Now it’s time to figure out what steps you might consider implementing. The best way to do this is to conduct a “green opportunities assessment.” Take a look at your different business operations and identify what environmental impacts are associated with these activities. Again, the table above will provide some ideas of areas to focus on in doing an assessment. Make up a master list and include as many items as you can think of; you should end up with a substantive list of potential activities you might undertake. Enlist the help of a knowledgeable consultant and your staff in coming up with this list. They will have ideas and suggestions you may not have thought of. And since implementing many of the green initiatives will fall to staff members, it’s a good idea to get them committed to your goals right from the start.

The table shows some examples of the types of steps or activities that small businesses might consider in greening their operations, along with some suggestions on how to proceed in taking the steps. The “For Additional Information” box (below) lists websites that can provide even more detailed information.

Not all of the steps or activities on your list are likely to be consistent with your environmental and business objectives. Take a good look and ask yourself some questions: Can the proposed step or activity be implemented in a practical manner? Is implementation of the proposed step cost effective or otherwise affordable? Would taking the proposed step result in acceptable levels of reduction of the environmental impact in question? Would the proposed activity be consistent with what you want to do to green your business?

You should be able to reduce your list to a series of manageable steps that will form the basis of your green program.

What Should You Do to Implement Your Green Program?

Once you’ve selected the appropriate steps and activities that will best achieve your business objectives, what should you do to implement your green program? First of all, you should assign each task or activity to a responsible employee. As you would with any business project you’d assign, provide the worker with specific task objectives, completion dates and appropriate resource commitments. Progress in achieving these objectives should be monitored and adjustments made as appropriate.

Once you begin your small business’s green initiative, periodically look at your program to see if the performance objectives, program scope and green steps you selected still meet your company’s environmental goals and business needs.

How One Company Greened Its Business

A small architectural firm based in Manhattan leases an entire floor in an older, small commercial office building. Heating is via hot water provided by the building and cooling via a tenant-operated forced air system. The firm determined that it was interested in aggressively reducing energy use and environmental impact in its leasehold, as well as maximizing the health and productivity of its employees. The firm was also interested in encouraging its clients to reduce their environmental impact and energy use. As a consequence, the scope of the firm’s green program includes the operation of its leased facilities and architectural practice. The firm also hoped to increase market share and enhance its business reputation, particularly in the residential and small commercial marketplaces. The firm planned to implement its green program over a two-year period.
Given the above, the firm decided to implement the following during the first year:

  • Complete a lead paint survey and remove all lead paint from friction surfaces
  • Buy green office products wherever possible, starting with office stationery, copy paper and toner cartridges
  • Adopt a number of green operating procedures, including replacing disposable products such as paper plates, cups and silverware with washable, reusable products, requiring dual-sided copying whenever possible and using green printers for outside print jobs
  • Implement several energy-conserving operating procedures, including installing computer software to power down computers when not in use, reprogramming the thermostat to increase indoor temperatures by approximately three degrees in the summer and installing motion sensors in the bathrooms and conference room
  • Purchase energy-efficient replacement equipment, including Energy Star printers, and utilizing laptops instead of desktop computers
  • Encourage environmentally friendly transportation by offering free transit passes to employees and purchasing a hybrid car for business use
  • Work with building management to use less hazardous cleaning products
  • Organize more effective paper, plastic, glass and metal recycling programs
  • Install low-flow faucets in the kitchen and bathrooms
  • Install a highly efficient HEPA/carbon filter on the forced air return and improve the maintenance procedures for the forced air cooling system
  • Eliminate incandescent lighting by installing more efficient fluorescent lighting
  • Work with building management to minimize uncontrolled air infiltration through the building’s exterior walls and entrance door
  • Purchase wind-powered electricity
  • Install a water filter on the cold water line in the kitchen
  • Join the United States Green Building Council and educate employees in green building design
During the second year, the architectural firm intends to continue implementing the above, as well as:
  • Have several employees become accredited in green building design
  • Incorporate green design approaches into its standard design procedures
  • Develop a green building marketing program
  • Complete an annual review of the green program and add additional green steps and activities wherever possible
What many small businesses discover, even if they start small, is that the benefits of going green become so clear that they gradually increase the scope of their program. However the most important thing is to get started and become part of the solution.

Wayne Tusa has 35 years of uniquely broad-based environmental consulting experience and is the founder and president of Environmental Risk and Loss Control, Inc. For additional information, please contact him at waynetusa@aol.com or 212-369-5400.











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