Wal-Mart's Environmental Game-Changer
By Rosabeth Moss Kanter
Wal-Mart has just changed the game
with respect to environmental issues. Now it doesn't matter whether
Congress' new cap-and-trade law meets all its promises, nor whether the
G-8 leaders dithered rather than acted on environmental issues.
Wal-Mart's unilateral decision to put its purchasing and
communication power behind going green also shows that a single company
using its unique clout can accelerate public action to reduce
greenhouse gases and reverse climate change.
By rolling out an environmental labelling program disclosing to consumers the environmental costs of
making products sold at Wal-Mart, the $401 billion retail behemoth has transformed green standards from nice-to-have to must-have.
Say au revoir, adios, auf Weidersehen, zai jian,
and rest-in-peace to environmental skeptics and laggards; they are soon
to be out of the picture. And it did not take legislation to neutralize
them. It took a principled action by a self-interested company. That is
values-based capitalism at its best.
This is one small step for Wal-Mart and one giant leap for Planet
Earth. It is also one enormous demand on suppliers, among them many
small companies that will feel crushed by the giant's new non-carbon
footprint. But though Wal-Mart spent $200 billion buying from 56,000
U.S. suppliers in 2007, a high proportion of Wal-Mart's total annual
purchases emanate from China where it's high time environmental
standards are raised.
The beauty of the Wal-Mart innovation is that it doesn't ask anyone
to change anything except the information that is provided and
received. If polluters want to keep polluting, they are free to do so
as long as they provide that data on their Wal-Mart labels. And if
consumers choose to buy from polluters whose labels they can read, they
are free to do so. In theory.
In practice, of course, we know that suppliers will change their
practices to avoid embarrassing disclosures, and consumers will think
twice about the choices they make. Consumer activists have been
clamoring for information. At a recent conference discussing the
company of the future, many seemingly informed people were astonished
to learn how many gallons of water it took to make just one cup of Starbucks
(or anyone's) take-out coffee - they had forgotten irrigation of coffee
plants, fluids consumed by transportation of coffee and manufacturing
of paper cups, and so forth.
We also know that the Wal-Mart concept is certain to be emulated by other retailers in their own ways.
Who could possibly hold themselves up as Not-Green when over 130
million people visit a Wal-Mart store every week, according to company
figures, and are made more conscious of environmental concerns? You can
bet that a competition will ensue among retailers to out-do Wal-Mart in
having the best green-oriented program. That might make "cheapest" the
battle of the past and redefine "value" in the minds of consumers and
the public.
Wal-Mart is not the first company to go green, nor even the first to
reach deeply into its supply chain to require that suppliers meet
particular standards. But it is the biggest, the most visible, and the
least likely, given its past reputation. Its transformational action
turns Wal-Mart into what I call a "SuperCorp"
- a vanguard company that uses its power to improve an outcome for
society, while knowing that its innovations will create profits as well
as social benefits. In my new book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good (to
be published in August by Crown), I identify a number of companies
ahead of the pack in innovating for the good of society and raising
standards, often in collaboration with public officials, while still
keeping an eye on the bottom line, including Procter & Gamble, IBM,
Cemex, and Cisco.
Wal-Mart had been the company that the left loved to hate, because
it seemed to have too much power and to use it in non socially
constructive ways, squeezing suppliers or keeping wages down. Today
Wal-Mart reminds us that a new kind of capitalism is possible in which
big companies can use their power constructively, for the good of
society and to move on issues that are still largely unaddressed by
government. Clearly self-interest still prevails; Wal-Mart would not be
taken the labelling action, with all of its complications, if its
decision-makers did not see a definite commercial market benefit.
We should applaud Wal-Mart for joining the vanguard and leading a
new parade. First for the green program and all that might follow from
it. Second for showing that a new model of principled, not just greedy,
American capitalism can take shape.
Rosabeth Moss Kanter holds the Ernest L. Arbuckle
Professorship at Harvard Business School, where she specializes in
strategy, innovation, and leadership for change. Her strategic and
practical insights have guided leaders of large and small organizations
worldwide for over 25 years. The former Editor of Harvard Business Review (1989-1992), Professor Kanter has been named to The Times of London list of the “50 most powerful women in the world”.
Her latest book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good, will be published in August 2009. At Harvard, she is chair and director of the Advanced Leadership Initiative,
a University-wide faculty group aimed at deploying a leadership force
of experienced leaders who can address challenging national and global
problems in their next stage of life.
Source: Harvard Business Publishing